How to manage a Customer returning a purchased Item in POS?


1. Click on “Returns” tab

2. Select Return by Product or Return by Receipt

3. Scan the item’s barcode or enter receipt’s number, and press enter

4. Click on “Refund” button

POS Refund

5. Select mode of refund (Credit Voucher or Cash)

6. Click “OK” button when done

POS Refund2


Process Flow



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